Download Bomgar App For Mac

A Guide for Support Analysts

Open Bomgar for Samsung APK using the emulator or drag and drop the.APK file into the emulator to install the App. OR; If you do not want to download the.APK file you can still play Bomgar for Samsung PC by connecting or configuring your Google account with the emulator and downloading the App from play store directly.

Bomgar download app

Download Bomgar App For Mac Windows 7

Note: You must adhere to the Bomgar Code of Conduct.

This guide describes how to install the Bomgar Representative Console on your device(s) so that you can initiate Bomgar support sessions with end users who need assistance.
Before we are able to grant you an account, you need to do the following:

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Complete the Bomgar access Service request

Go to: https://remotesupport.it.ox.ac.uk/login/login

Download Bomgar For Mac

  • If you are a member of IT Services, login using your CONNECT credentials.
  • Otherwise click on Use SAML Authentication below the login box, then login using your SSO credentials:
Download Bomgar App For Mac

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You will then be able to download the appropriate Representative Console for Windows / Mac / Linux (see alternative instructions for iOS and Android):

To install on Windows or Mac OS X device

  1. Browse to https://remotesupport.it.ox.ac.uk/login/login
  2. Login with your CONNECT credentials (if you are IT Services staff) or use the SAML Authentication link and login with your SSO username and password (if not IT Services staff)
  3. Select the appropriate version from the Choose Platform drop-down list.
  4. Click Download Bomgar Representative Console.
  5. Run the installer you just downloaded (this will require administrative rights). Accept all default values in the installer.

To install on an iOS device running iOS 5.0 or higher

  1. Go to the App Store Bomgar Representative Console
  2. Install the app.
  3. Open the app.
  4. For Site Address, enter remotesupport.it.ox.ac.uk
  5. Enter your SSO and password when prompted.

Android device

  1. Go to the Google Play Store Bomgar Rep Console
  2. Install the app.
  3. Open the app.
  4. For Site Address, enter remotesupport.it.ox.ac.uk
  5. Enter your SSO and password when prompted.

Bomgar Download App

Further Information