After isolating an issue on your Mac to a possible hardware issue, you can use Apple Diagnostics to help determine which hardware component might be causing the issue. Apple Diagnostics also suggests solutions and helps you contact Apple Support for assistance.
A Community Site for Reviewing and Rating the Best Free Software. New; Popular; Freeware; New. Download Over 8 Million Transparent PNG Images for Free. Big List of Every Browser Bookmark Manager. Watch YouTube Videos Without Being Tracked by Google. Best Free Mac Software.
Best Free Mac Diagnostic Software 2016
- Free Online Diagnostics. Online diagnostic tools allow you to diagnose and troubleshoot your machine (or someone else's) without having to install extraneous software, or run scans on suspicious.
- Mac hard drive test software - creating the definitive list. Disk Utility, diskutil (FREE, comes with OS) Smartmon Tools (FREE, Open Source) SMARTReporter ($4.95 for commercial version, but an older version is FREE) Scannerz Lite ($21.95) Scannerz with Phoenix and FSE-Lite ($39.95) Disk Tools Pro ($79.99) Disk Warrior ($99.00) Drive Genius ($99.00).
If your Mac was introduced before June 2013, it uses Apple Hardware Test instead.
How to use Apple Diagnostics
- Disconnect all external devices except keyboard, mouse, display, Ethernet connection (if applicable), and connection to AC power.
- Make sure that your Mac is on a hard, flat, stable surface with good ventilation.
- Shut down your Mac.
- Turn on your Mac, then immediately press and hold the D key on your keyboard. Keep holding until you see a screen asking you to choose your language. When Apple Diagnostics knows your language, it displays a progress bar indicating that it's checking your Mac:
- Checking your Mac takes 2 or 3 minutes. If any issues are found, Apple Diagnostics suggests solutions and provides reference codes. Note the reference codes before continuing.
- Choose from these options:
- To repeat the test, click ”Run the test again” or press Command (⌘)-R.
- For more information, including details about your service and support options, click ”Get started” or press Command-G.
- To restart your Mac, click Restart or press R.
- To shut down, click Shut Down or press S.
If you choose to get more information, your Mac starts up from macOS Recovery and displays a web page asking you to choose your country or region. Click ”Agree to send” to send your serial number and reference codes to Apple. Then follow the onscreen service and support instructions. When you're done, you can choose Restart or Shut Down from the Apple menu.
Imac Diagnostic Software
This step requires an Internet connection. If you're not connected to the Internet, you'll see a page describing how to get connected.
Learn more
If holding down the D key at startup doesn't start Apple Diagnostics:
- If you're using a firmware password, turn it off. You can turn it on again after using Apple Diagnostics.
- Hold down Option-D at startup to attempt to start Apple Diagnostics over the Internet.